Common questions and support documentation

• Free Trial - What's in the box?
• Recycled vs. Bamboo - which one is better?
• Why individual wrappers?
• Where is all of this made?
• 100% Recycled Toilet Paper
• How do you ensure good working conditions and wages?
• Bum Satisfaction Guarantee!
• Composting toilets and septic systems
• When are you going to be plastic-free?
• Whitening agents

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• Limiting emissions: our carbon footprint
• Why bamboo?
• Claims about environmental impact and sustainability
• Do we really donate 50% of profits?
• Donating toilet paper to the ASRC
• Help grow our impact
• What do we do with the 50% we don’t donate?
• Meet our impact partners
• Why recycled paper?
• How we measure impact

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• Do you accept Paypal?
• Where do you deliver & how long does it take?
• Deliveries to a PO Box, Post Office or Parcel Locker
• Managing your subscription
• Accessing your account
• Tax invoices
• E-Gift cards
• Discount codes
• Cancelling a subscription
• How subscriptions work

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• Do you offer bulk discounts?
• Can you deliver in bulk to my business / office?
• Do you sell jumbo toilet rolls?

• Do you have a phone number?
• How do I send you love letters?
• Gimme a job!
• Do you have internship positions?