Common questions and support documentation

• Recycled vs. Bamboo - which one is better?
• Free Trial - What's in the box?
• Where is all of this made?
• Why individual wrappers?
• 100% Recycled Toilet Paper
• When are you going to be plastic-free?
• Bum Satisfaction Guarantee!
• Whitening agents
• How do you ensure good working conditions and wages?
• Composting toilets and septic systems

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• Limiting emissions: our carbon footprint
• Why bamboo?
• Claims about environmental impact and sustainability
• Do we really donate 50% of profits?
• Donating toilet paper to the ASRC
• Help grow our impact
• Why recycled paper?
• What do we do with the 50% we don’t donate?
• Meet our impact partners
• How we measure impact

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• Managing your subscription
• Where do you deliver & how long does it take?
• Accessing your account
• Deliveries to a PO Box, Post Office or Parcel Locker
• Do you accept Paypal?
• Cancelling a subscription
• How do I track my order?
• Missing orders
• How subscriptions work
• Discount codes

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• Do you offer bulk discounts?
• Can you deliver in bulk to my business / office?
• Do you sell jumbo toilet rolls?

• Do you have a phone number?
• How do I send you love letters?
• Gimme a job!
• Do you have internship positions?